“Surprise & delight just 1 customer in today’s social media world, and the WORLD may hear about it…” via @DaveKerpen
All too often I have an immediate and jaded reaction to these kinds of statements. But Dave Kerpen lives it, breathes it and runs a business on it. Dave is the CEO of NYC-based Likeable Media, a very successful and nationally-recognized social media marketing firm. Dave is also the author of Likeable Social Media, a NY Times best seller and is followed by more than 20,000 people on his personal Twitter account.
All of which is to say there is no good reason why Dave would offer to help little old me. But on two separate occasions, he has. To be fair, he hasn’t directly offered to help me, but has offered to help anyone who asks for it on Twitter.











RobertJMunson is a socially strategic, visually creative and forward-thinking content marketing consultancy based in Baton Rouge, LA.